If you're scheduled for a surgery or procedure, a representative from the hospital may provide you with an estimate of what your out-of-pocket expenses may be. Keep in mind this is just an estimate based on the information available.
If you're insured, it will also be based on your insurance coverage, any remaining due on your deductible, the amount of your co-insurance, and our contract with your insurance company.
Once we receive a payment or denial from your insurance company, you'll receive a statement showing the amount that's due from you. This amount should be the same amount noted on the Explanation of Benefits (EOB) you receive from your insurance company.
If you have questions, please contact your insurance company or Patient Financial Services at the number located on your billing statement. If your estimate was too high, and you don’t have any other balance due, we'll send you a refund for the amount you overpaid.