Community Medical Centers has a long history of giving back to our community. That's reflected in our generous financial assistance policies which help low-income patients who seek care at our hospitals. We're committed to providing compassionate, high-quality care to the community we serve.
If you don't have health insurance, our staff can help you locate government or private programs that may provide financial assistance. The first step is eligibility for a government-sponsored health program like Medi-Cal or Medicare. If you qualify, these programs can provide healthcare access and other social services for you and your family. For assistance, please call Patient Financial Services at (559) 459-3939 or (800) 773-2223 ext. 53939.
Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Please visit the California Department of Health Care Access and Information for more information and to file a complaint.
Complete the Financial Assistance Application
If you're not eligible for the above, or are insured with high medical costs, you may qualify for Community Medical Centers' Financial Assistance program.
Step 2: Collect documents
Collect the documents that are outlined in the application.
Please visit one of our admitting offices.
Clovis Community Medical Center
2755 Herndon Avenue
Clovis, CA 93611
Community Regional Medical Center
2823 Fresno Street
Fresno, CA 93721
Fresno Heart & Surgical Hospital
15 E. Audubon Drive
Fresno, CA 93720
Summary of the Financial Assistance Policy
Community's Financial Assistance Policy in plain language.
Financial Assistance Policy
Learn about Community's Financial Assistance Policy — from applying for assistance to processing your application.
Billing and Collections Policy
Community's guidelines provide complete details about billing and collections for the services we provide.
Covered and non-covered provider list
Providers whose services are covered under our Financial Assistance Policy include:
Nurses who do not have advance practice licenses
Certified nursing assistants, medical assistants and other non-licensed assistants
Physical therapists, occupational therapists, speech language therapists and therapy assistants
Technologists or technicians
Audiologists and hearing aid dispensers
Any other non-licensed staff
Providers whose services are covered under our Financial Assistance Policy only when employed by Community Medical Centers include:
Certified nurse midwives
Licensed clinical social workers and licensed marriage family therapists
Clinical nurse specialists
The list of Non-Covered Providers within the facility who provide Emergency Medical Care or other Medically Necessary Care at Community Medical Centers facilities is maintained in a supplemental document called “Medical Staff Roster with Primary Office.” This list is updated quarterly, is published here on our website and can be provided, free of charge, upon request.